Raymond and its affiliated companies (“Raymond”, “us”, “we”, “our”) recognise the importance of maintaining your privacy in accordance with applicable law(s). We value your privacy and appreciate your trust in us. This Privacy Policy (“Policy”) describes how we collect, store and treat user personal information on our website www.myraymond.com (“Website”) and/or other offline sources (including our stores, customer service and/or mobile app) and how we use, disclose and protect such information. This Website is owned and operated by Raymond, a company registered under the laws of India, having its registered office at Plot No. 156/H.No. 2, Village Zadgaon, Ratnagiri, Maharashtra - 415612.
You can visit and browse our Website without having to provide personal information. We collect your personal information in order to provide and continually improve our products and/or services. This Policy is subject to change at any time without notice. To make sure you are aware of any changes, it is your sole responsibility to review this policy periodically. By using our Website and accessing or using the products/services, you confirm and agree with the terms of this Policy (including without limitation Terms of Use, if any). If you do not agree with the terms of this Policy, you should refrain from using the Website immediately.
Personal information: name, email, mobile number, phone number, address, gender, DOB, etc.
Payment and billing: billing name/address/payment method. Credit card details are processed by third parties only.
Information you post publicly or on social media.
Audio/Visual: photographs/images during service delivery.
Other info: IP address, browser, OS, device details, site usage, etc.
Directly: Contact Us page, purchases, account registration, surveys, contests, phone calls, CCTV, social media, Careers page.
Indirectly: tracking tools like cookies, Google Analytics.
Third parties: databases, marketing partners, service providers.
To provide, maintain, improve products/services and the Website, respond to queries, customize services, ensure security, send marketing/transactional communication, comply with law, or for any other lawful purpose.
We keep your data as long as necessary for the purpose collected, for an ongoing relationship, or as required by law.
We maintain technical and organizational measures to protect your information but cannot guarantee absolute security. Users must protect their own login information.
We share with service providers, group companies, partners fulfilling orders, or if required by law. We may transfer info if our business is sold or merged.
We may send promotional emails/SMS which you can opt out of by emailing Corporate.Communications@Raymond.in. Transactional messages will still be sent.
Under 18? Use only with parental consent. We disclaim liability for non-compliance.
You have the right to be informed, access, amend, withdraw consent, erase, restrict processing, data portability, object to automated decisions, and lodge complaints. Contact Corporate.Communications@Raymond.in to exercise rights.
Our Website may link to other sites. We are not responsible for their privacy practices.
Contact Mr. Rohit Khanna, Jekegram, 1st Pokharan Road, Thane (W), Pin-400606, Phone: +91-2240367624, Email: Corporate.Communications@Raymond.in
We may update this Policy. Continued use means you accept the updated Policy.